Fulfillment Policy

Effective Date: November 30, 2025

Overview

Premier Backyard Solutions is committed to delivering high-quality outdoor construction services, including pools, spas, landscaping, and outdoor living builds. This Fulfillment Policy outlines how we manage project delivery, timelines, communication, and service completion.

1. Service Delivery Process

Our fulfillment process includes:

• Initial Consultation – Understanding client needs and project goals.

• Site Assessment – On-site evaluation and measurements.

• Design & Planning – Creating project designs, layouts, and proposals.

• Project Agreement – Clear scope of work, pricing, and timelines.

• Construction & Buildout – Execution by licensed professionals.

• Final Walkthrough – Ensuring client satisfaction before final approval.

2. Project Timelines

Timelines vary based on:

• Project type (pool, spa, outdoor kitchen, landscape, etc.)

• Permitting requirements

• Material availability

• Weather conditions

Estimated start and completion dates are provided during the proposal phase.

3. Payment Terms

Payments may be structured in phases, such as:

• Deposit

• Milestone payments

• Final completion payment

All payment schedules are clearly documented in the project agreement.

4. Client Responsibilities

Clients agree to:

• Provide accurate project information

• Approve designs and materials promptly

• Allow access to their property as scheduled

• Comply with HOA or local regulatory requirements

5. Changes & Adjustments

Design or scope changes requested by the client may impact pricing and delivery timelines.
All changes must be documented and agreed upon before implementation.

6. Completion & Acceptance

The project is considered fulfilled when:

• All contracted work is completed

• A final walkthrough is completed

• Client signs the completion acknowledgment

7. Contact Us

Premier Backyard Solutions
6600 Chase Oaks Blvd, Suite 150
Phone: (646) 801-0007
Email: info@premierbackyardsolutions.com